Refund policy

Returns & Refunds Policy

We’re all about keeping it fresh-literally. Because our products are food, we can’t take returns or swaps (no one wants second-hand jerky… trust us).

But if your order turns up looking rough, missing something, or just not right, slide into our inbox at hello@jerkinit.com.au within 7 days of getting it. Chuck in your order number, a quick rundown of what’s wrong, and a photo if you can-makes it way easier for us to fix.

We’ll sort you out with the best solution-whether that’s a replacement, refund, or another tasty fix-because your snacking happiness is what keeps us jerkin’.